Shipping Policy

Authentically Created DBA Lilian Grace Designs, LLC Shipping Policy

Last updated: 03/13/2024

All orders with in-stock merchandise are processed within 3 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Custom orders are processed in the length agreed upon in your individual contract with deliverables outlined. Please refer to your contract for specific details.

Back orders are processed as soon as merchandise is received and ready at Lilian Grace Designs, LLC Headquarters. We will ship those within 3-4 business days of us receiving the merchandise. You will receive email updates to your order as well as another email when your order has shipped.

Once your order has left Lilian Grace Designs, LLC and is in the hands of the carrier, shipping delays are beyond our control. Please refer to your tracking information to follow your package. Lilian Grace Designs, LLC is not responsible for any lost and/or damaged packages as a result of carrier mishandling. We refer you to file a claim directly with the shipper should you have any issues. Potential delays due to high volume of shipping or any postal service problems are out of our control.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

We may sometimes offer flat rate shipping to USA orders. These will also be displayed at checkout.

Shipping option Estimated delivery time Price

SIWG Box - Priority Mail 5 to 7 business days $10

Ground Services 5 to 7 business days $7.50+

Priority Mail - Various Sizes 5 to 7 business days $9+

Local delivery

We do not offer local delivery.

Local pickup

We currently do not offer local pickup.

Contact us

For more information about our returns, exchanges, and refunds practices, or if you have questions, please do not hesitate to contact us.